Respect for your Right to Privacy: We are dedicated to making your banking experiences with us the most rewarding and satisfying available. We provide our customers with the highest level of customer service and convenience by continuing to utilize the latest technological innovations. We recognize, however, that privacy and security of personal financial information may also be a concern as a result of using this technology.

   

Our most important asset is our customers' TRUST. As such, privacy and confidentiality is at the forefront of everything we do.  If you ever have any questions or concerns other than those listed below, you are encouraged to contact us at privacy@ahbank.com. All other inquiries should be directed to our customer service center.

   

Collection, Use and Retention of Personal Information:  We collect, retain, and use personal information to process your requests for financial services and to service your account.  This information is collected from your loan and deposit applications, transactions with American Home Bank, credit bureaus, public records, and other sources.

   

Online Banking and Account Application:  During the Online Application process, we collect non-public personal information in order to evaluate your request to open an account. Such information is maintained and reviewed through automated and manual processes, in order to protect you — we must identify, distinguish, and verify all information submitted during the Online Application process to prevent unauthorized individuals from using or accessing your non-public personal information. Information received and transmitted during your Online Banking sessions is also retained on our systems in order to service your account(s). Please also review our Security policies and procedures.

   

Customer Service:  Our high standards of customer service include maintaining your written and electronic correspondence. Your letters, including the post-mark and mailing address, are filed in a secure location, and the content of e-mail inquiries, including your e-mail address and our responses, may be retained to support our management's efforts to monitor and review communications. We use this information to handle further questions you may have or provide necessary follow-up assistance; to review our success in properly addressing your questions or concerns; and to ensure compliance with internal policies and procedures.

   

When we contract with other organizations not affiliated or controlled by us to provide account maintenance and servicing functions on our behalf, these outside agents, third party product providers, or account processing providers agree to safeguard customer information in accordance with this Privacy Policy, and must abide by applicable law.

   

We may also gather information through the use of cookies in order to make your online experience easier, more personalized and, thus, more convenient. Use this link to learn more about cookies.

   

Financial Planning Tools:  If you use any of the financial tools, calculators or questionnaires on our website, you will provide some level of personal and financial information. This information will only be used by American Home Bank to provide you with services you have requested or are likely to be interested in now or in the future.

   

American Home Bank collects information on its visitors and customers in order to:

   

• Identify you and your products and services to prevent access by unauthorized persons
• Administer and service your records, accounts and funds
• Implement security measures and fight fraud for your continued protection
• Comply with certain laws and regulations
• Improve the content of our website for your future visits
• Customize the content and/or layout of our pages for each individual consumer , or
• Notify you of special promotions, updates to our website, or additional products and services that may be of interest to you

  

   

Protection of Personal Information: All information is protected by both physical and electronic security.  All vendors, suppliers, and business affiliates must agree to safeguard and protect the confidentiality and security of all data, electronic and written.  Employees and employees of our suppliers are only granted access to data on an “as needed” basis and must be approved.

   

Contacting You: We will use the most recent contact information you have provided to us in the event that we need to contact you.  This may include your mailing or property address, the phone numbers you provide (work, home, or cellular) and your e-mail address.

   

Disclosure of Information to Third Parties:  You have the right to "opt-out" of the sharing of certain types of information for certain purposes. You have the right to us not to:

   

• Disclose financial data we get from credit bureaus, other external sources or on your application, across the AHM family of companies, unless required for establishing, maintaining or servicing your account.
• Provide information to third-parties for the purposes of providing offers of value.

   

There are three ways to update your privacy preferences:

   

• Email - send to privacy@ahbank.com       
• Fax - 1-312-660-8436
• Phone - 1-888-AHBank9 (1-888-242-2659)

  

   

For emails and faxes be sure to include: your full name (as it appears on your account), your billing address, your account number, as well as a phone number where we can contact you in case we have questions regarding your preferences.

   

Special Notice for Residents of If your mailing address is in California or Vermont : If your mailing address is in California or Vermont , we will not share information with non-affiliated third-parties unless 1) required by law; 2) required to establish or service your account, or 3) you change your privacy preference to be included in marketing programs.

   

Monitoring Policies:  We continue to monitor and review the privacy measures we have in place to protect customer information. These measures are updated as practices change and new technology becomes available.

   

SECURITY STATEMENT:  As an institution that deals with personal information and finances, American Home Bank knows that online security and privacy are extremely important issues to our valued customers. We are committed to providing the most stringent and powerful online security measures available today for Internet commerce. From verifying your identity to safeguarding against hackers, American Home Bank is strongly focused on providing a safe and secure banking website where our customers can conveniently manage their money without worry, 24 hours a day.

   

We are also committed to respecting your privacy preferences. We will not share, rent or sell your personal information to any non-affiliated third party without your permission. If you sign up for our enewsletter (or any other electronic communication) and later unsubscribe, be assured that we will immediately stop sending you email. We honor your right to control what communications you receive from us.

   

We know that you have many choices when it comes to banking services, and we thank you for placing your trust in American Home Bank.