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Frequently Asked Questions

What is a Joint Account?
Why is an email address needed?
Why is a Social Security number needed?
Why is city of birth needed?
What is an electronic transfer?
How do I make my first deposit by check?

What is a Joint Account?
American Home’s online accounts can be set up for either one or two owners. Accounts with two owners are identified as joint accounts – each owner shares in the ownership of the account and either party has the authority to make withdrawals.

To open an account online, both owners must be at least 18.

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Why is an email address needed?
We will use your email address to send you important information regarding your account – including statements, disclosures, notices, and alerts.  We will also use your email address to notify you if certain changes are made to your account, such as address or password changes.

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Why is a Social Security number needed?
To help the government fight the funding of terrorism and money laundering activities, Federal Law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, American Home Bank will ask for your name, address, date of birth, Social Security number, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

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Why is city of birth needed?
To help the government fight the funding of terrorism and money laundering activities, Federal Law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, American Home Bank will ask for your name, address, date of birth, Social Security number, and other information including city of birth that will allow us to identify you. We will use the city of birth information to help us identify you after your account is opened should you need to call into the Bank’s Customer Care Center.

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What is an electronic transfer?
An electronic transfer is a pre-authorized electronic transaction from an existing account you have with us or another financial institution. We will process the transaction electronically via the automated clearinghouse (ACH) system.

We will need some information about the institution and account, such as the institution’s name, routing number, and your account number.

The account:

  • Must have the same names on the account as your new American Home account
  • Must be a joint account if your American Home account is a joint account
  • Must be at a financial institution in the U.S.
  • Cannot be a credit card account or any type of brokerage or investment account

The image below shows how to find the nine-digit routing number and account number on your checks.

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How do I make my first deposit by check?
You will fund by check by making a check payable to American Home Bank for the amount of your initial deposit and sending it to us within ten (10) business days.  You will mail the check to:

American Home Bank
220 West Huron Street
Chicago, IL 60654

We will credit the deposit to your account as soon as it is received.

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